CRM update, kind of
The sales manager and I have come to terms with our CRM selection process and are ready to be turned loose. We agree that all three software we are looking at would be suitable and do what we want. Their connection to our back-end ERP system is the greatest variance. But we at least agreed on one vendor (I ain't telling yet, read on).Today I fielded a call from one of the other companies and told him our pick. Their package was the highest price, but he offered to drop to meet the price of our selection. And they were offering better integration with our ERP system (I think). So, do we switch horses? Or is "price matching" a strategy we should snub? The drama continues to drag out. Need the big guys thumbs-up and we can get on with it.





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