Making the most of email

Part of what my presentation at our sales meeting regarded being more professional with email communications. It really covered the style of emailing, rather than the mechanics.

The problem is that 'style' is something ingrained, so that established habits may be hard to break. So I at least tried to get them to add one new habit to their style, which is to be sure to say 'thank you' where appropriate.

Read (and share) my notes in a PDF of Making the most of email