They still don't get it!
What year is this? I'm not sure because when I got an (unsolicited) email at work announcing the new website of a company I'd never heard of before, I felt like I was in a time-warp. While the HTML email is good alright, if irrelevant, it does date itself with this statement: "Visit and bookmark our website for future reference. Arris International Corp. constantly evolves to meet the needs of a changing marketplace." This belongs in the same paragraph?
I started looking closer at the email and then the website, and found a number of technical errors that just shouldn't happen in 2005--especially with a 'new' website. Not to mention marketing copy and visuals that look so 1999. But let me just pick on the technical errors, as copy and visuals are much more subjective.
- First off the email is spam, sent to our sales@ email address.
- The subject line is pretty lame: "Arris Int'l Corp.: New Website". (You may say this is a subjective opinion, but I think this actually a technical error...subject lines need to be useful.)
- The email has javascript in it (to create a pop-up of all things), which Outlook doesn't like and I imagine might get blocked by some mail servers.
- The email promotes www.arrisinternational.com, which is actually just framing the content from www.arris-intl.com. Why? Are they trying track response to the email? There are more professional ways of doing this.
- Why start to use the longer URL when the -intl URL has a Google PageRank of 5? But as you will see, they don't care about search engines.
- They use graphics for major content, including their name and address. Their name is used in text only five times in the whole site.
- Their major keywords of what they do are also in the graphic header of each page, where search engines can't find them.
- All pages have the same title-tag, which is just the company name.
- On the right-side of the home page is their worst crime against the user: A vertical-scrolling marque containing seven paragraphs and 150 words. How does one read this moving block of text?
- The graphic on the left of the page is a 1.6M animated GIF.
- Besides the navigation, there is only one link on the home page. Home pages are supposed to be about providing info-scent and navigation.






1 Comments:
At July 01, 2005 6:16 PM,
Malchus said…
Great post. It's sad to see someone invest time and energy in their online marketing and yet miss the mark. I've pointed my readers at Online Conversion & Beyond (http://citysquare.typepad.com) to your blog.
Have a good 4th, Dave.
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