B2Blog

Business-to-business (b2b) and industrial marketing blog.

Monday, October 03, 2005

The new RFQ: the reverse auction

Heard over a couple cubes: "Oh crap, an invite to a reverse auction!" Yes, the only thing worse than getting an official RFQ is getting invited to a reverse auction.

Unfamiliar with the reverse auction? It is an online auction where you bid the price you are willing to sell your product at. These auctions are powerful because they limit control of the sale to the buyer with price as the sole factor. That means the company buying has: decided your product is a commodity, cut out the end users, and will be unsympathetic to pleas of anything unrelated to price.

Here is an article from the other side of the table at Purchasing.com poorly titled as: Not just a cost-reduction tool:
"And while price will always be an issue, more buyers today use reverse auctions to determine best value. That is, they factor into the reverse auction equation the quality and delivery performance of suppliers. They will evaluate potential suppliers before including them in reverse auctions.

'If they pass our quality audits, and, if they pass our financial audits, then we may allow them to participate in reverse auctions,' says DeHart. And while existing suppliers sometimes balk at being part of a reverse auction, they often 'come out looking good,' he says."

In other words, if you meet their minimum performance standards, you are included in the auction. I don't see how that really adds any value to the reverse-auction model. But when someone else bids 25% less than you did, you want to call and ask to make sure the offer is 'apples to apples', but they don't care--its a commodity.

3 Comments:

  • At January 26, 2006 11:07 AM, Anonymous said…

    I think you are discriminating unfairly against reverse auctions. I have managed reverse auction systems on behalf of insurance companies during the last 3 years and have only seen tremendous advantages.

    The benefits that our client continue achieving are phenomenal, with audited savings in excess of 20%. Supplier service has increased as suppliers know they will be removed from the panel if they do not deliver as promised.

    To date not a single supplier has asked to be removed from the panel and the uneconomical suppliers just fall off as they do not receive any business.

    We have also open sourced the software that manages the process which can be found at www.tendersystem.com.

     
  • At May 05, 2006 8:14 PM, Anonymous said…

    I believe that the reverse online auctions are the future of online shopping. With eBay increasing their fees people should find other alternatives. There could be one good matchup on the horizon at Oltiby.com. Visit www.oltiby.com

     
  • At October 18, 2006 9:40 AM, Anonymous said…

    Suppliers and buyers must understand that bidding the lowest price does not automatically win the business. My experience in reverse auctions often has the buyer selecting the non-low price provider based on the quality of product and the additional value-add services that the vendor can provide. With free reverse auction tools like www.WhyAbe.com, suppliers can also be invited to reverse auctions and RFPs that they may never have been invited to in the past, and can win completely new business.

     

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