B2Blog

Business-to-business (b2b) and industrial marketing blog.

Tuesday, March 13, 2007

The same old directory scam, will it never end?

Here's the same old 'renew your listing' scam I've dealt with for the last 10+ years. It's only worse because their name is "Reed Directories", that sounds like the very respected "Reed Publications". Matter of fact, if someone from the real Reed is out there, I'd jump all over these guys.

A little whois search tells me they are from Quebec which virtually guarantees its a shady operation. It also links shows their parent company, Mediacorp.

So, they almost sound legit because they haven't hidden their ownership too well, and Mediacorp's website says they are in the business of making directories. Here's where the fish starts to smell tho:
  • The Reed Directories website doesn't list any company information.
  • Introduction as 'white/yellow pages' directory (white pages, for business?)
  • The salesperson's pitch started with the 'need to verify your listing'.
  • At the end, told they will be sending directory via UPS (not mail, to avoid postal inspectors?)
  • Asked to provide billing information for 300-some dollars.
  • Told I was being contacted because I was already in their directory.

16 Comments:

  • At March 13, 2007 2:02 PM, Blogger Assurance said…

    I got a call from them. It sounded just like you are describing here.

    They called to confirm our listing for http://www.positroincestelecoem.com our company.

    After a long detailed update on all our info, getting our mailing address for the UPS delivery, ... never mentioning they charge for a service...

    They hung up when I asked them for their phone number at the end of the call when they said they would invoice me for $300 something. I said I wanted to make sure I am never billed. I did jot agree to that.

    I can not find any phone number for them on their site. I used their contact form to ask thme to call me again.

    I searched for them and found only your blog! Anyway of knowing how to get their phone #?

    Im really upset that they would do this. Billd me with out geigin me contact info from them

    The weird thing it, the same guy called back saying he had been disconnected suddenly. I asked for his name and he said Gary. Asked me what I wanted him to do with my listing and directory and then when I asked for their phone number her hung up again.

    Or was it his supervisor monitoring the call?

    Julie
    http://focusgroupconferenceroom.blogspot.com/

     
  • At March 13, 2007 2:07 PM, Blogger Assurance said…

    They did have a listing, by the way for our company
    http://www.positronicstelecom.com
    they were calling about. The services were all wrong though.

    We are a Telephone Equipment and date wire cabling company. They had us listed as an Architectural Engineering business! Thus they had plenty of fuel for spending time with me, taking up my time, to correct all this.

    Really irritating!

    I want to find them and make sure they do not bill me. Also where can I report them as a possible scam?

     
  • At March 13, 2007 2:40 PM, Blogger Dave J. said…

    Julie--all you need to is a 'whois' search on their URL. GoDaddy can do this, if you don't know where to look.

     
  • At March 13, 2007 10:31 PM, Anonymous Anonymous said…

    If you are looking for a better and fresh yellow pages, check out TrackAny.Biz

    Your listings can be added free, and you decide the categories by tagging it

     
  • At March 15, 2007 7:11 PM, Anonymous Eduardo said…

    I think that is just web-spam (fake directory plus pay-per-click model).
    Regards,
    Eduardo
    B2B-Blog (the biggest one :) )

     
  • At March 16, 2007 8:40 AM, Blogger Dave J. said…

    Eduardo, your are right, it is a kind of spam, but with a human voice. The result is different.

    Are we going to start a competition to see who the largest b2b-blog is? ;) I see your blog has a different subject, so it is okay! Good to hear from you.

     
  • At March 19, 2007 5:16 PM, Blogger Research said…

    We are getting scamed b Reed right now. They are charging me $416 for a name and phone number listing. Apparently one of my employees answered the phone and agreed to have them list us. Now they are trying to collect over $400 from us. Do you have any suggestions?

     
  • At March 20, 2007 8:30 AM, Blogger Dave J. said…

    Research, I feel for you. Looking at comments on previous scams here at B2Blog, I'd first try telling them they are scam. Otherwise legal (or threat of legal) action perhaps.

    You can report them to the FTC. I can't because they aren't trying to bill me. If you look thru the above link you'll find this blog post about another scammer that finally got shut down. That might give some clues to help.

     
  • At March 21, 2007 3:41 PM, Blogger Melinda said…

    Reed is only one of about 50 companies that do this. Another one is getting a tearsheet from a listing with an invoice. Something we've done to combat that issue never paying an invoice without a PO number on it. That way when I receive an invoice for something like this I can say, "It is against our policy to pay any invoice that does not have a PO number attached to it. If you can produce a PO number I can get you paid." It usually works!

     
  • At April 13, 2007 3:00 PM, Anonymous Anonymous said…

    I am dealing with them right know. What a bunch of creeps! They TOTALLY tricked us and had all of the information wrong.

     
  • At May 29, 2007 4:31 PM, Anonymous Anonymous said…

    ReedDirectories.com - Business Directories, direct marketing, business leads

    Canadian Cross-Border Scams to Americans in the Billions FOR THE FRANK FAMILY C/O...

    Reposts from the WWW

    Reed Publishing Aka Reed Directories Aka Reed Commerce Aka Infotel Publications Aka Infotel Aka Vericom Directories Aka Mediacorp Aka The Franks - Gordon, Ted And Sean SCAM, Deceptive Marketing, Useless Directory, Non Stop Phone Calls Rosalyn Cobrin Frank & Ted Frank ripoff cons Montreal Quebec Canada *UPDATE ..Reed Directories United States ReedDirectories.com - Business Directories, direct marketing, business leads. the new name for the Infotel Publications/Vericom directory SCAM

    Company:

    Reed Publishing Aka Infotel Publications Aka Infotel Aka Vericom Directories Aka Mediacorp

    Address:
    Jean Talon & Victoria
    Montreal Quebec
    Canada
    Phone Number:
    514-341-1888

    REED PUBLISHING /INFOTEL PUBLICATIONS/ VERICOM/METROPOLITAIN MEDIA INC/ 3189651 CANADA INC. are the same company. The oldest and the largest Business to Business Directory SCAM in Canada known as B2B Telemarketing.

    The new Bogus Directories are REED Directory of American Business, REED Toll-Free Business Directory, REED Canadian Business Directory.(Interesting that Canada will be Scammed again)

    REED PUBLISHING, REED COMMERCE is the new working company name for the FRANK FAMILY INFOTEL PUBLICATIONS/ INFOTEL/ VERICOM Business Directory SCAM.

    The office moved from Buchan to Jean Talon Street in Montreal. The Tel # remains the same as INFOTEL.

    The Franks hide behind FAT PAT, who is down as the owner but the REAL owners are the Franks - Gordon, Ted, Sean and Rosalyn Cobrin Frank (Mother).

    The former Infotel and Vericom Directory is now the Reed Business to Business Directory.

    www.reedcommerce.com

    reedhr@reedcommerce.com

    The office moved from Buchan to 4810 Jean Talon Street in Montreal. The
    Tel # remains the same as INFOTEL/VERICOM.

    REED COMMERCE/ PUBLISHING/DIRECTORIES
    CANADA 6555381
    Address: 4810 Jean-Talon W.
    Suite 210
    Montreal - H4P 2N5
    QC/Montreal
    514-341-1888

    The Franks hide behind Patricia Nantel*, who is down as the owner but the
    REAL owners are the Franks - Gordon, Ted, Sean and Rosalyn Cobrin Frank (Mother).
    The former Infotel and Vericom Directories is now the REED Business to
    Business Directory, REED Toll-Free Business Directory, REED Canadian
    Business Directory. Patricia Nantel has worked for the Franks in Montreal, moved to Newfouldland and is now back in Montreal. She has conned people in England with InfotelUK/VericomUK and heads REED (GREED?) COMMERCE/ PUBLISHING/DIRECTORIES Today.

    514-341-1888, Person answers the phone, "Hello, Business Offices".
    REED does INFOTEL and VERICOM unpaid files as well as REED. The first
    shipment of directories has already brought in over $35,000 for REED. With the Reloads that's more than Gord Frank made on Decarie with the birth of The Infotel Scam in 1995!

    Here most Infotel/Vericom employees have now left except for some old key players:

    Aldo Zeppilli (Left for now)
    Darlene (Left for now)
    Nick Pietroniro - Complaints
    Caroline Ali - Ver/Shipping Dept.
    Marlene Ansky - Loads
    Robby Postuma - Heavy Load
    Isgra
    Kaan Bozoglu stops in weekly for the Franks $$$ from Pat.


    *Patricia Nantel
    9054 Airlie
    Lasalle, Quebec H8R2A3
    Tel# Not Listed


    1) You are fooled by REED PUBLISHING Sales; we are calling to UPDATE your CURRENT listing? CURRENT? You never had it before.

    2) You are fooled when the REED PUBLISHING shipping department calls you with a fast talking telemarketer verifying your address and quoting the price. There is NO Shipping Dept.

    3) You think you have to pay after hearing the Recorded conversation of the above call.

    4) You are fooled the 2nd, 3rd, 4th time etc. These are referred to as LOADS and are ILLEGAL in Canadian telemarketing. Some companies just pay and pay forever until someone smart realizes they don't need the worthless directory.

    REED PUBLISHING can only be stopped by complaints to your State Attorney General and to the State Attorney General of upstate New York where REED PUBLISHING collects its mail and ships out their directories. This closes the State to REED PUBLISHING. A few states are already closed for them.

    Stop REED PUBLISHING; tell them they are the Famous INFOTEL PUBLICATIONS, FRANK FAMILY SCAM.

    What else do you do? Hang up & don't pay. You will keep receiving invoices, ignore them, they can't do anything. When they keep calling & faxing contact the Canadian Competition Bureau, The Federal Trade Commission and your Local Attorney General. Don't forget the BBB.

    CALL THE FRANKS, BOTHER THEM AT HOME!

    Ted Frank
    202 Dela Roche
    Dollard Des Ormeaux, QC H9A 3C8
    (514) 624-8500
    (514) 941-5441 Cell
    tsfrank@videotron.ca

    Rosalyn Cobrin Frank
    5950 Cavendish
    Cote Saint Luc, QC H4W 3H1
    (514) 485-2825


    http://americandigest.org/mt-archives/004054.php
    http://www.ripoffreport.com/reports/ripoff42956.htm
    http://www.thisismoney.co.uk/news/columnists/article.html?in_article_id=408463&in_page_id=19&in_author_id=5
    http://breakers.typepad.com/leftbeach/2003/11/will_the_federa.html
    http://www.cbc.ca/nl/story/nf-infotel-20041206.html
    http://www.cbc.ca/nl/story/nf-infotel-complaint-20041208.html
    http://www.cbc.ca/nl/story/nf-infotel-edge-20041222.html
    http://www.cbc.ca/nl/story/nf-infotel-suit-20050221.html


    Robert - Staunton, Virginia
    U.S.A.

     
  • At June 11, 2007 4:22 PM, Blogger jackie fraser said…

    Hi Yes thay are on my back as well , not for long as solicitor invoved, They did not like that idea. Wonder why

     
  • At June 13, 2007 3:40 PM, Anonymous Anonymous said…

    It would seem that they are looking to hire. Perhaps a "legitimate" job application will help those of you who have been burned get the business address. There is an organisation in Canada called "Phone Busters." It works with the police on both sides of the border. Forward what you find to them. I'm sure they'll be happy to hear from you.

    Make a real looking resume. This is a Montreal, Quebec firm, so be sure to call your resume a "CV" (curruculum vitae).

    The listed contact tel# is 514-341-1888.

    http://montreal.craigslist.org/etc/349517607.html

     
  • At June 28, 2007 2:14 PM, Anonymous T. Leonard said…

    Sick of getting those so called business directory listing updates! 4 this week and not sure if they are from the same one or not they talk so fast and you can't get a word in edge wise! Last one really burned my bisquit!! I THINK she said she was from one that had "yellowpages" in the title but not sure. No call ID. When I told her I had already updated and didnt understand why I'm still getting these calls here at our business? She said" well did it go throught to our control center?" or something like that.I said, I dont' know, I do know that I've asked before not to recieve these calls after we've already updated and we have been in the same location for 30 years! She kept saying that if it didnt' get switched to this other department that we would still get calls. She was loud and annoying and I was getting another call on another line. Being the only one in the office I hung up on her while she was yacking away after calmly trying to tell her I didn't have time for this. Guess what, she called back. Never had one do this. I had to answer, I didn't know if it was a customer. She started talking, I hung up again, I was busy. This happened over and over until She was yelling at me for my name! I said, "mam, you called me, give me your name and company you are with please," she said , "NO NO NO, that is no way to run a business, hanging up on me!" I asked her again for her name. She said no give me your name, I bet your boss wouldn't like this. I bet your just a receptionist! OH, and then I was really HOT!!! I laughed at her and gave her my name and told her that I was the executive secretary and the owner of the business was my mother!! She hung up. Which was funny but I have no idea what company it was that called me!! I called phone company to track after *69 didnt' work nor caller ID. They said they couldn't help me, so I'm on the search for this rude rude woman! I know I will never find her but I thought some of you may have had the same experience and may know what I'm talking about or who it may be. She sounded foreign but had pretty good english compared to some I've talked to. I'm just waiting for a call or letter from this company complaining to my BOSS about me! I hope she does. BRing it on!!!! LOL

     
  • At August 07, 2007 11:17 PM, Anonymous Anonymous said…

    hey everyone i had previously worked for the company and its the exact same scam but thy are hiding them selves in a very good business building under the name of reed publications they do the same pitch and scam people for the money
    if you want to contact these people ill give you a number and then call the rcmp and get them closed down because they will keep opening up companies under different names and i had felt guilty doing what i was doing thats why i quit

    here is the number 1888-341-1880

     
  • At May 12, 2008 3:39 PM, Anonymous Anonymous said…

    We get these calls all the time. They're all the same so you can tell right off the mark what they are. I've now got the response down pat. I let them do their schpeal and then tell them to hunker down in the cubicle and listen closely. I then say that if they don't want to go to jail, they need to go to the police with all the stuff on their desk immediately and inform on their bosses. Usually, they don't buy that, but for good measure I then tell them to google "business directory scams" and then ask that they think about our conversation after googling the above search terms. Hopefully some caller will have a change of heart.

     

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